Spare parts request

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Spare parts request

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Setting washing machine and dryer data

The most likely location of the washing machine model information sticker is on the door opening – just open the loading door and carefully inspect the housing. The sticker may also be located on the back of the drain filter cover or on the housing of the appliance.

Location of the washing machine service sticker Washing machine filter sticker
▶ Watch the video tutorial
Determining refrigerator model data

Refrigerator service stickers are placed in easily accessible places. For brands Indesit, Stinol, Ariston, LG, Ardo, Samsung, Beko, the sticker is located on the inside of the refrigerator on the wall. For Bosch, Zanussi, Electrolux - behind the vegetable drawer.

Location of the refrigerator service sticker Refrigerator sticker location 2
▶ Watch the video tutorial
Setting dishwasher data

On your dishwasher, look carefully at the door frame. The sticker may also be engraved on the inside of the door. Open the dishwasher door and look at the top or bottom edge of the door.

Location of the dishwasher service sticker
▶ Watch the video tutorial
Determining the oven and stove model

Open the oven door and look inside the appliance around the oven opening. The most likely location is the front frame of the oven opening. On the hob, look on the inside of the accessory drawer door. On the range hood, there is a sticker under the filter.

Location of the oven service sticker Location of the cooker service sticker
▶ Watch the video tutorial
Determining the TV and monitor model

The service sticker for TVs and monitors is usually located on the back of the case. Sometimes the information is also on a label attached to the foot on the bottom of the device.

Location of the TV service sticker
Determining the microwave model

Look at the back or open the door and check the inside of the appliance. The information may also be engraved inside.

Location of the microwave service sticker
Specifying model data

Look for on the back or bottom . On mobile phones, you can usually find the information in Settings → About phone. On a laptop, look for the sticker on the bottom.

How do I find the service sticker?

The service label contains the model number, serial number, and other important information for identifying the part. Depending on the type and brand of the device, the labels may be located in different locations.

Washer/dryer

Around the hatch door opening or on the back of the drain filter cover.

Refrigerator

On the inside of the refrigerator, on the left/right wall or behind the vegetable drawer.

Dishwasher

On the inside of the door, on the edge of the door at the top or bottom.

Stove / oven / hood

On the inside edge of the door, behind a drawer or under the filter.

Recommendation: Always include a photo of the service sticker with your request – this will help us identify the spare part faster and more accurately. If possible, also include a photo of the broken part.

Brands served

Starcom offers the opportunity to order a wide range of spare parts for home appliances, computers and mobile phones from the largest spare parts suppliers in Europe.

AEG Amica Apple Asus Beko Bosch Braun Candy Dell Electrolux Gorenje Grundig Haier Hansa Hitachi Hotpoint-Ariston HP HTC Huawei Indesit JVC Lenovo LG Miele Moulinex Nokia Panasonic Philips Pioneer Samsung Sharp Siemens Sony Thomson Toshiba Vestel Whirlpool Zanussi

How do I determine the model number of my device?

Depending on the type and brand of your device, the service stickers may be located in different locations. Below you will find instructions for each device type.

Setting washing machine and dryer data

The most likely location of the washing machine model information sticker is on the door opening – just open the loading door and carefully inspect the housing. The sticker may also be located on the back of the drain filter cover or on the housing of the appliance.

Location of the washing machine service sticker Washing machine filter sticker
▶ Watch the video tutorial
Determining refrigerator model data

Refrigerator service stickers are placed in easily accessible places. For brands Indesit, Stinol, Ariston, LG, Ardo, Samsung, Beko, the sticker is located on the inside of the refrigerator on the wall. For Bosch, Zanussi, Electrolux - behind the vegetable drawer.

Location of the refrigerator service sticker Refrigerator sticker location 2 LG refrigerator sticker
▶ Watch the video tutorial
Setting dishwasher data

On your dishwasher, look carefully at the door frame. The sticker may also be engraved on the inside of the door. Open the dishwasher door and look at the top or bottom edge of the door.

Location of the dishwasher service sticker
▶ Watch the video tutorial
Determining the oven model

Open the oven door and look inside the appliance around the oven opening. The most likely location is the front frame of the oven opening. The sticker may also be on the inside of the door.

Location of the oven service sticker
▶ Watch the video tutorial
Determining the TV and monitor model

The service sticker for TVs and monitors is usually located on the back of the case. Sometimes the information is also on a label attached to the foot on the bottom of the device.

Location of the TV service sticker
Determining the model of electric and gas stoves

The sticker is usually located on the inside of the accessory drawer door. Pull out the drawer and look on the inside of the door. The hob has a sticker on the bottom surface.

Location of the cooker service sticker
Determining microwave oven model data

Look at the back or open the door and check the inside of the appliance. The information may also be engraved inside.

Location of the microwave service sticker
Determining the model of small household appliances

Food processors, coffee grinders, vacuum cleaners, kettles – the sticker is located on the bottom of the appliance. On hair dryers and blenders, the information is engraved on the plastic housing. On irons, look at the “skirt” of the appliance.

Your inquiry will be answered within two business days! It is recommended to include a photo of the service sticker when requesting a spare part. If possible, also include a photo of the broken part.
Brands served Brands served